What does shipping cost?
We offer FREE delivery via local eco bike courier within a 3 mile radius from our treen HQ (Stockbridge, Edinburgh, EH3). Select ‘Local Delivery’ at checkout.
Local Eco Bike Courier (1-2 days) — FREE
All orders are dispatched the same day if placed before 12PM Monday - Friday Excluding Bank Holidays. Available in Edinburgh, UK only.
We currently offer FREE UK shipping on all orders.
Standard Shipping (1-3 days) — FREE
Express Shipping (next day) — £8
Orders are shipped via our tracked DHL Go Green Service. All orders are dispatched the same day if placed before 12PM Monday - Friday Excluding Bank Holidays. Please note some standard shipping UK orders will be shipped using Royal Mail’s 48hr Tracked service. You’ll still be given a tracking number so you can trace your order.
European Standard Shipping (2-4 days) — £15
All EU orders are dispatched the same day if placed before 12pm GMT. We pay all import duties and taxes.
Rest of World
Rest of World Standard Shipping (3-5 days) — £20
All orders are dispatched the same day if placed before 12pm GMT. We pay all import duties and taxes.
Want to pick up in store?
Click & Collect is available during opening hours from our Edinburgh store (Tuesday - Saturday 10-6, Sunday - Monday 11-5). Just select 'Click and Collect - Edinburgh Store' on the first step of the checkout process and we'll get your order ready to collect with no extra charge.
Buying a gift?
Where do you ship to?
We ship worldwide! Rest easy that wherever you need your order sent, we’ll get it to you. All orders are carefully packed and shipped from our treen HQ in Edinburgh, UK.
How long does shipping take?
UK orders placed before 12pm are dispatched the same day (Mon-Fri). We offer an Express service (next day), or our standard shipping is 1-3 days delivery.
Europe or Rest of the World placed before GMT 12pm are dispatched the same day. Orders can be sent via our Express Service (1-3 days), or standard shipping (2-4 days).
Who pays for international import tax?
We do. To keep things clear and simple, all customs and duty charges are covered by us. You will receive no extra charges after you have completed your order at checkout.
How can I track my order?
When you place your order you’ll be given a tracking number so you can trace your order from our treen HQ to your door. Any questions about delivery? Get in touch.