Your delivery experience is important to us, as well as looking after our planet, which is why we use DHL's Go Green Climate Neutral service and FARROUT eco-bike courier for all our parcels. 

• DHL delivery - you can track your order via DHL tracking, you will receive tracking information via text or email after placing your order. 
• FARROUT local delivery - you will receive confirmation of your order in process. Local Deliveries are delivered on Wednesdays and Saturdays.
• Click & Collect - you will receive confirmation of your order in process. Local Deliveries are delivered on Wednesdays and Saturdays.
  
  Your order is carefully packed by a member of our team in our treen HQ in Edinburgh. All orders are shipped in a branded recyclable craft box including a handwritten note on one of our tagline cards (re-use yours as a bookmark or hang it on your wall).
  
  If you have a question or request for your delivery, send us an email via the contact form below and one of our team will get back to you within 24hrs.

Local Eco Bike Courier — FREE

For Edinburgh customers ordering for delivery within a 3-mile radius of our Stockbridge store (EH3 5AJ), we offer a FREE local delivery service delivered to you by FARROUT.

Local Delivery orders are delivered via our Local Bike Courier - Farrout on Wednesdays and Saturdays.

Click & Collect (same/next day) — FREE 

Click & Collect is available during opening hours from our Edinburgh store (11-5 daily). Just select 'Click and Collect - Edinburgh Store' on the first step of the checkout process and we'll get your order ready to collect with no extra charge. You will receive a text or email update once your order has been processed and is ready to collect.

Next Day Delivery — £5.00 

Orders over £150 — FREE 

Next Day Delivery on all UK orders

Orders are shipped via our tracked DHL Go Green Climate Neutral Service. All orders are dispatched the same day if placed before 12PM Monday - Friday Excluding Bank Holidays. Please note some standard shipping UK orders will be shipped using Royal Mail’s 48hr Tracked service. You’ll still be given a tracking number so you can trace your order.

European Standard Shipping (2-4 days) — £30

All EU orders are dispatched the same day if placed before 12pm GMT. We pay all import duties and taxes. 

United States Standard Shipping (2-4 days) — £30

All EU orders are dispatched the same day if placed before 12pm GMT. We pay all import duties and taxes. 

Rest of World Standard Shipping (2-4 days) — £40

All orders are dispatched the same day if placed before 12pm GMT. Duty & Taxes included.

If you are buying something from our site as a gift for someone special, we want to make it as simple as possible for you to personalise it! At checkout you can add a note with your message and we will hand write this on one of our recycled/recyclable treen cards to include within the order, and remove the invoice. Plus we'll wrap their gift in our in-house designed recyclable gift wrap.