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Our 2023 Impact Report is here

Prosperity

Prosperity

Prosperity

Prosperity

Prosperity

Prosperity

Prosperity

Prosperity

Prosperity

Prosperity

Prosperity

Prosperity

We pay close attention to how we contribute to the wellbeing of our planet and the people in it.

Emissions

Part of the solution

As a fashion retailer, we have no control over the emissions that occur throughout our brands' supply chains. What we can do is closely monitor and control our own. This includes, but is not limited to, the energy we use in our flagship store, how we deliver our online orders and how our employees travel for work.

From day one, we've used renewable electricity in our flagship store and office.

ONLINE ORDERS

How we've delivered

14%

were collected from our flagship store

68%

were delivered via DHL's carbon-neutral delivery service, GoGreen

18%

were delivered by bike

Where we've delivered

*Figures accurate as of 15.11.2023



Scotland
32%
United Kingdom
38%
Europe
19%
USA
7%
Asia
2%
Oceania
2%

How our employees travel for work

Our buying team is required to travel across the UK and overseas to meet with our brands. To ensure healthier habits, we have created a Travel Policy to ensure our travel is financially and environmentally responsible. This includes consolidating multiple trips into one, as well as allowing extra "slow" days for alternative methods of transportation.

In 2024, we will report our team's annual travel usage.

10,720km

flown in 2023

1,027kg

of CO₂ saved by travelling by train

Circularity

A new era for treen: from linear to circular

Though we are in the business of selling new clothes, 2024 will see us expand our business model into Repairs and Resale. This new arm of our business reflects the way in which people are consuming fashion. People are increasingly aware about the environmental impact of buying new clothes and the impact this has on the fashion industry's contribution to the climate crisis.

Repair to reimagine

Open repair station

Most garments can be repaired or remade to extend their lifespan. In 2024, our customers will be able to bring their garments in need of repair to our flagship store. Our in-house experts will discuss their options; they will either extend the life of the existing garments or transform them into something entirely new.

Publish an extensive Garment Care & Repair Guide

In 2024, treen will release its first free Garment Care & Repair Guide in digital and print formats. This will accompany every purchase, helping to create a circular fashion system.

Resale will build loyalty and close the loop

EH3 5AJ

Customers will soon be able to trade in past purchases in return for a gift card, which will be based on the value of their item. Pre-loved garments will be available to shop from a dedicated rail in our flagship store.

TBA; JOIN OUR MAILING LIST TO FIND OUT FIRST

shoptreen.com

By 2025, we aim to digitise our Resale to make it available for our community globally. In 2024, we will work on making this accessible and attractive to our customers.

TBA; JOIN OUR MAILING LIST TO FIND OUT FIRST

SUMMARY

Goals

2024

  • Pilot our second-hand concept, Resale
  • Launch our loyalty programme

CONTINUE READING

Next section: Conclusion

Introduction • People • Planet • Prosperity • Conclusion

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